No, we don’t operate a showroom softbedmattress.co.uk is an exclusively online company. We provide nationwide delivery across the UK. We are a registered and UK-owned business.

Yes, the bed you receive will precisely match the image displayed on this website. Please note all fabrics are subject to 5% variation in their shade. 

Softbedmattress.co.uk offers several types of bases to cater to your needs. The Ottoman bases requires more assembly time but provides practical solutions to tight rooms as they provide ample storage space. Please click here to read our guide.

The standard delivery time to most mainland UK addresses is typically between 5 to 10 working days from the order date. Deliveries to certain regions may take slightly longer, and our delivery team will keep you informed of any delays.

Measure the width and height of the door to ensure the headboard/mattress can pass through. Measure the intended space for the bed within your home and check for any obstacles, such as narrow hallways. Please click here for our guide.

Soft Beds Ltd provides detailed instructions to guide customers through each step of the assembly process. The customer service team is available for any questions or concerns.

Please order FREE fabric samples before you purchase if you are unsure of the colour or material. Should you change your mind, we have a 14-day cooling off period for you to cancel your order. In line with our return policy. Please click here to read our return policy.